New merchandise (not washed, worn,
altered or soiled), suitable for resale, may be returned for exchange or refund within 14 days of purchase. Any items returned
that are dirty, smell of cigarette smoke or detergent, covered in animal dander or deodorant marks, have visible signs of
wear, etc. will NOT be accepted back.
For all items returned between 15 and 30 days, there is a 15%
restocking charge. After 30 days, goods will not be accepted for any reason. No returns are accepted on custom items
or clearance items.
*Please note that due to hygiene concerns, compression shorts, athletic supports
& cups, mouthpieces, products made from lycra (fight shorts, compression shorts, rashguards, etc.) will NOT be eligible
for return/exchange under ANY circumstance.
To return any merchandise, customers need to contact us
at firstname.lastname@example.org to receive verification. Merchandise should be wrapped securely and returned via U.P.S., U.S.P.S., FedEx or any
other insured parcel post. All merchandise sold as sets must be returned as sets. A credit will be issued by the original
method of payment, excluding any shipping and handling charges.
Merchandise returned for exchange will require
the customer to pay for any return shipping costs.
Customers should send returns to:
205 Grove Avenue
Prescott, AZ 86301
Please allow 2 to 3 weeks on all returns for exchange, refund, or credit.
» Books and DVD:
Due to vendor requirements, books and DVD cannot be refunded or
exchanged once the seal is broken. If a defect is discovered in the purchased book or DVD, it can be exchanged for the same